QUALITY OF WORK-LIFE AND WITHDRAWAL BEHAVIOUR IN LOCAL GOVERNMENT COUNCILS IN RIVERS STATE
Abstract
This study examined quality of work-life and withdrawal behaviour in local government councils in Rivers State.The two measures of quality of work-life such as work incentive and job satisfaction were explored to determine their relationship with the predictors of withdrawal behaviour, like tardiness and turnover intention. The reachable population size for this study was 303 selected workers from 15 local government councils in Rivers State.The researcher applied a descriptive survey design and purposive sampling method which permitted the participants to use their personal experience. Taro Yamane’s formula was used to select 172 employees as the sample size. Questionnaire was utilized as primary research instrument to aid collection of data and information from local government councils served as a secondary data. Pearson correlation coefficient was used to test the hypotheses. The validity of the research instrument was successful through contributions from management intellectuals and professionals. The reliability instrument was illustrated through Cronbach’s alpha test.The findings disclosed that work incentive has positive significant relationship with tardiness as well asan increase in job satisfaction may lessen turnover intention of workers. The researcher concluded, that quality of work-life has positive significant connection with withdrawal behaviour.Thus, it was recommended that local government councils should prioritize creating a supportive work incentive that addresses workers’ needs so as to reduce tardiness or absenteeism among the workers.
Downloads
References
Anita, R. (2011). A study on job satisfaction of paper mill employees with special reference to Udumalpet and Palani Taluk, Journal of Management and Science, 1 (1), 36-47.
Aziri, B. (2011), Job satisfaction.Management research and practice,3(4), 77-86.
Banjoko, S. (2006) Managing corporate reward systems. Pumark Nigeria Limited.
Blau, G (1994). Developing and testing taxonomy of lateness behaviour. Journal of Applied Psychology, 79, 959-970.
Bora, B., & Murthy, D.V. (2015). Quality of work life A literature review. International Journal in Management and Social Science, 3(3), 106-115.
Bratton, J.,& Gold, J. (2003). Human resource management, theory and practice. Palgrave Macmillan.
Bryman, A. (2015). Social research methods (5th eds.). Oxford University Press.
Daud, N., Yaako, Y., &Ghazah, S. N. M. (2015). Qaulity of work life and organizational commitment: Emperical investigation among academic in public institution of higher learning. IJABER, 13(7),6129-6146.
Falola, H. O., Ibidunni, A. S., &Olokundun, M. (2014). Incentives packages and employees’ attitudes to work: A study of selected government parastatals in Ogun State, Southwest Nigeria. International Journal of Research in Business and Social Science, 3(1) 63 – 74.
Fugate, M., Prussia, G. E., & Kinicki, A. J. (2012). Managing employee withdrawal during organizational change: The role of threat appraisal. Journal of Management, 38, 890-914.
George, J. M., & Jones, G. R. (2008). Understanding and managing organizational behavior (5th ed.). Pearson, Prentice Hall.
Gosh, P., Satyawadi, R., Joshi, J. P., & Shadman, M. (2013). Who stays with you? Factors predicting employees’ intention to stay. International Journal of Organizational Analysis, 21, 288-312.
Jolly, S. (2018). Role of quality of work life in determining employee engagement and organisational commitment in telecom industry. International Journal for Quality Research. 13(2), 285-300.
Koonmee, K., Singhapakdi, A., Virakol, B., & Lee, D. J. (2010). Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand. Journal of Business Research, 63(1), 20-26.
Koslowsky, M. (2000). A new perspective on employee lateness. Applied Psychology International Review, 49, 390–407.
Lawler, E.E. (1982). Strategies for improving the quality of work life. American Psychologist, 37(5), 486-493.
Llies, R., De Prater, I. E., Lim, S., &Binnewies, C. (2012). Attributed causes for work– family conflict: Emotional and behavioral outcomes. Organizational Psychology Review, 2, 293-310.
Lim, V. K. G (2002). The IT way of loafing on the job: cyber loafing, neutralizing, and organizational justice. Journal of Organizational Behaviour, 23, 675-94.
Locke, E. A. (1989). The nature and causes of job satisfaction in M. D. Dunnette (Eds.). Hand book of Industrial and Organizational Psychology (pp. 1300).Rand McNally.
Matocchio, J. (2006). Strategic compensation: A human resource management approach. Prentice Hall.
Mohammadhu, K. F. R.,&Atham, G. I. (2018). The Impact of quality of work life on organizational commitment with special reference to department of community-basedcorrections. Global Journal of Management and Business Research: G Interdisciplinary, 18(1), 124 -145.
Murray, R. A. (1999). Job satisfaction of professional and paraprofessional library staff at Chapel Hill. North.
Nwinye, M. (2020). Job satisfaction and employee turnover rate in microfinance banks, Rivers State, Nigeria. Ceka International Journal of Finance & Management Sciences 7(1), 1-15.
Opkara, J.O. (2002). The impact of salary differential on managerial job satisfaction: A study of the gender gap and its implications for management education and practice in a developing economy. Journal of Business in Developing Nation, 6(1), 65-92.
Peretomode, V. F. (1991). Educational Administration: Applied concepts and theoretical perspectives for students and practitioners.Joja Educational Research and Publishers.
Rahman, W., &Nas, Z. (2013). Employee development and turnover intention: Theory validation. European Journal of Training and Development, 37, 564-579.
Raina, R., & Roebuck, D. B (2014). Exploring cultural influence on managerial communication in relationship to job satisfaction, organizational commitment, and the employees’ propensity to leave in the insurance sector of India. International Journal of Business Communication, 1-34.
Roche, M., &Haar, J. M. (2013). Leaders’ life aspirations and job burnout: A self-determination theory approach. Leadership & Organization Development Journal, 34, 515-531.
Sahni, J. (2019). Role of quality of work life in determining in telecom industry. International Journal for Quality Research, 13(2), 285-300.
Sanad, A. A. & Jarrah, F. A. (2019). Quality of work life and job involvement: the role of empowerment. International Journal of Business and Management Review, 7 (4), 43-58.
Sandrick, K. (2003). Putting the emphasis on employees as an award-winning employer. Trustee, 6-10.
Saraji, G. N., &Dargahi, H. (2006). Study of quality of work life. Iranaian Journal of Public Health, 15(4), 8-14.
Schermerhorn, J. R. (1996). Management and organization behaviour essentials. John Wiley & Sons.
Shapira-Lishchinsky, L. (2007). Israeli teachers’ perceptions of Lateness: A gender comparison sex roles: A Journal of Research into Human Behaviour, 43, 82-78.
Spector, P. E, (1997). Job satisfaction, application, assessment, causes, and consequences. CA Sage publications.
Takase, M. A. (2020). Concept analysis of turnover intention: Implications for nursing management. Collegian, 17, 3–12.
Wahlberg, T. A., Ramalho, N., &Brochado, A. (2017). Quality of working life and engagement in hostels. Tourism Review, 72(4), 411-428.
Yemi-Sofumade H. (2014). The relationship between ethical and authentic nurse leadership and the turnover intentions of staff nurses [Doctoral Dissertation]. Cappella Unicersity.
Author(s) and co-author(s) jointly and severally represent and warrant that the Article is original with the author(s) and does not infringe any copyright or violate any other right of any third parties, and that the Article has not been published elsewhere. Author(s) agree to the terms that the GPH Journal will have the full right to remove the published article on any misconduct found in the published article.
Street. Viaductweg 186, City. Bruchem, State. Gelderland, Zip code 5314LK, Netherlands
