The level of efficiency of the payroll process system in the city government of Naga
Abstract
This study aimed to evaluate the payroll process system within the Human Resource Management of the City Government of Naga, focusing on improving payroll accuracy and efficiency, ensuring regulatory compliance, and enhancing employee satisfaction. The study sought to answer key questions regarding the level of efficiency of payroll processing practices, identifying challenges in payroll management, and examining the relationship between efficiency and the challenges faced. Specifically, it looked at the efficiency in terms of accuracy, timeliness, system coverage, and reporting, while also exploring challenges related to payroll implementation, technological limitations, and human resource management. The study utilized a descriptive- correlational design, employing statistical tools such as correlation analysis to assess the relationships between variables. A total of 48 respondents, comprising HR personnel and payroll management staff, participated in the study. The findings revealed that the payroll system's efficiency was rated highly effective in accuracy, timeliness, and coverage, while challenges were primarily linked to payroll implementation and technological limitations. The analysis showed a significant positive correlation between the level of efficiency and challenges in payroll management, with strong to very strong relationships identified between different payroll system components and management challenges. Based on these findings, the study recommends the implementation of more advanced payroll systems, continuous staff training, and the development of a comprehensive Payroll Process Manual to standardize procedures and improve payroll operations.
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