Conflict Management in Real Estate Development: Brazilian Case

  • Tamara Fernandes Fundação Getulio Vargas, Brazil.
  • Murillo de Oliveira Dias Fundação Getulio Vargas, Brazil.
Keywords: Type III negotiation, Real Estate negotiation, Brazil

Abstract

This case study examines a complex negotiation in the real estate sector, where a developer successfully acquired a strategic plot of land from three distinct landowners. Through a comprehensive analysis of the negotiation process, this research highlights the importance of identifying zones of possible agreement and best alternatives to a negotiated agreement (BATNA).The study demonstrates how creative deal structuring and effective communication can facilitate mutually beneficial agreements in complex negotiations.By applying theoretical frameworks from negotiation and conflict management, this research provides insights into the strategic decisions that underpinned the successful conclusion of the deal. The findings offer valuable lessons for practitioners and scholars seeking to navigate similar complex negotiations in the real estate sector and beyond.

Downloads

Download data is not yet available.

References

Bazerman, M. H., & Moore, D. A. (1994). Judgment in managerial decision making. Wiley.

Brazilian Civil Code. (2002). Código Civil Brasileiro.

Brazilian Negotiation Case. GPH-International Journal of Educational Research, 8(04), 12-21. https://doi.org/10.5281/zenodo.15336509

Brazil (1979) Brazilian Real Estate Law. Lei nº 6.766/1979.

Cohen, H. (2007). Negotiate this! by caring, but not THAT much. Business Plus.

Complex Negotiation Case. GPH-International Journal of Applied Management Science, 5(03), 21-30. https://doi.org/10.5281/zenodo.15373116

Contract Bidding Negotiation. GSJ, 9(9), 486-499.https://doi.org/

Cunha, N.C., Dias, M. (2021) Contract Negotiation: When the Detail Saved the Day.GSJ

Delgado, I., & Dias, M. (2025). Buyer-seller Negotiation on Camera VisionSystem: Brazilian Case. GPH-International Journal of Computer Science and Engineering,8(01), 26-36. https://doi.org/10.5281/zenodo.15316619

Dias, M (2021) Is the Covid-19 Pandemic Promoting More Empathetic Internal Business

Dias, M, Leitão, R., Batista, R., Medeiros, D. (2022) Writing the Deal: Statistical Analysis of Brazilian Business Negotiations on Intangible Assets. European Journal of Business and Management Research, 7(1), 61-65; https://doi.org/

Dias, M. (2018). Theoretical Approaches on Trust in Business Negotiations. Saudi Journal of Business and Management Studies, 3(11), 1228-1234. https://doi.org/ 10.21276/sjbms.2018.3.11.5

Dias, M. (2019). Air transportation in Brazil: Guarulhos International Airport. South Asian Research Journal of Business and Management, 1(4), 182-187. https://doi.org/ 10.36346/sarjbm. 2019.v01i04.004

Dias, M. (2019). Santos Dumont Airport: Civil Aviation in Rio de Janeiro, Brazil. Saudi Journal of Engineering and Technology, 4(10), 418-421. https://doi.org/ 10.36348/SJEAT.2019.v04i10.004

Dias, M. (2020) The Four-Type Negotiation Matrix: A Model for Assessing Negotiation

Dias, M. (2020) The Four-Type Negotiation Matrix: A Model for Assessing Negotiation Processes. British Journal of Education, 8(5), 40-57. https://doi.org/ 10.37745/bje/vol8.no5.p40-57.2020

Dias, M. (2020). The Four-Type Negotiation Matrix: A Model for Assessing Negotiation Processes. British Journal of Education, 8(5), 40-57.

Dias, M. (2020a) Is There Any Difference Between Night and Day Business Negotiations? A

Dias, M. (2020a). Air Transportation in Brazil: São Paulo Congonhas Airport. Global Scientific Journals, 8(2), 3244-3252. https://doi.org/ 10.11216/gsj.2020.02.35259

Dias, M. (2020b) Predictive Model on Intangible Assets Negotiation: Linear Regression Analysis. Journal of Xidian University, 14(7), 1420-1433. https://doi.org/

Dias, M. (2020b) Structured versus Situational Business Negotiation Approaches. Journal of Xidian University, 14(6), 1591 - 1604. https://doi.org/ 10.37896/jxu14.6/192

Dias, M. (2020c) Structured versus Situational Business Negotiation Approaches. Journal of

Dias, M. (2020d) The Effectiveness of Mediation in Brazilian Business Negotiations.

Dias, M. Navarro, R. (2020). Three-Strategy Level Negotiation Model and Four-Type Negotiation Matrix Applied to Brazilian Government Negotiation Cases. British

Dias, M. Navarro, R. (2020). Three-Strategy Level Negotiation Model and Four-Type Negotiation Matrix Applied to Brazilian Government Negotiation Cases. British Journal of Management and Marketing Studies, 3(3), 50-66. https://doi.org/ 10.6084/m9.figshare.12479861

Dias, M., (2023)Teaching Materials on Warehouse Construction Negotiation. International Journal of Business Management, 6(9), 89-102, https://doi.org.

Dias, M., (2023a)Teaching Materials on Paint Shop Business Negotiation. International

Dias, M., (2023b)Teaching Materials on Private Healthcare Negotiation.International Journal of Social Science and Humanities Research, 6(9), 105-117, https://doi.org.

Dias, M., (2023d). Role-Play Simulation on Locksmith Business Negotiation. GPHInternational Journal of Social Science and Humanities Research, 6(8), 44-56; https://doi.org.1 10.5281/zenodo.8359959

Dias, M., Lafraia, J.,Schmitz, T. & Vieira, P. (2023). Systematic Literature Review on Negotiation & Conflict Management. European Journal of Theoretical and Applied

Dias, M., Lopes, R. (2020) Do Social Stereotypes Interfere in Business Negotiations? British

Dias, M., Lopes, R., Cavalcanti, G., Golfetto, V. (2020) Role-Play Simulation on Software Contract Negotiation. Global Scientific Journals, 8(6), 1-10. https://doi.org/

Dias, M., Lopes, R., Duzert, Y. (2020) Mapping the Game: Situational versus Structured Negotiations. Saudi Journal of Economics and Finance, 4(6): 271-275. https://doi.org/ 10.36348/sjef.2020.v04i06.012

Dias, M., Lopes, R., Teles, A., Castro, A., Pereira, A. (2020) Teaching Materials on Extrajudicial Settlement Negotiation. Global Scientific Journals, 8(5), 1529-1539. https://doi.org/ 10.11216/gsj.2020.05.39996

Dias, M., Nascimento, C.; Lima, M.; Santos, A.; Duarte, M.; Rocha, M.; Martins, M.; Mendes, F.; Filho, R.; Marques, L.; Filho, C.C. (2021) Role-Play Simulation on

Dias, M., Pereira, L., Teles, A. Lafraia, J. (2023) Show Me Your Hands:A Moderator Effect Analysis on Nonverbal Behavior at the Bargaining Table. EJTAS, 1(2), 119-127 https://doi.org/10.59324/ejtas.2023.1(2).12

Dias, M., Pereira, L., Vieira, P., Barbosa, L., Quintão, H., Lafraia, J. (2023) Mediation &

Dias, M., Toledo, R., Silva, A., Santos,M. , Aragão, M, Junior, M., Rocha, C., Silva,G., Marques Filho, C. (2022) Buyer-SellerNegotiation: Military Cargo Jet Acquisition. GSJ, 10(10), 2481-90.https://doi.org/10.11216/gsj.2022.10.78649

Dias, M.; Almeida, F.; Silva; Russo, J.; Machado, V.; Costa, J.; Barbosa, M.; Jornada, F.; Filho, C. (2022) Role-Play Simulationon Vehicle Acquisition: Buyer-

Dias, M.; Andrade, S.; Silva, M. R.; Teles, G.; Mello, B.; Moura, R.; Salazar, A.; Sotoriva, L.M.; Mariotti, A; Filho, C. (2021) Role-play Simulation on Buyer-Seller Knowledge Transfer. GSJ, 9(8), 2340-52.https://doi.org/ 10.11216/gsj.2021.08.53672

Dias, M.; Aylmer, R. (2018) Is the Brazilian Civil Service reform about to succeed? Global Journal of Political Science and Administration, 6(2), 13-25. https://doi.org/ 10.6084/m9.figshare.7834694

Dias, M.; Aylmer, R. (2019) Behavioral Event Interview: Sound Method for In-depth Interviews. Arabian Journal of Business and Management Review (Oman Chapter), 8(1), 1-6. https://doi.org/10.13140/RG.2.2.18327.62881

Dias, M.; Craveiro, F. M. (2019). Brazilian Agriculture Cooperative: Vinícola Aurora Case. International Journal of Management, Technology and Engineering. 9(3), 2551-2561. https://doi.org/ 16.10089.IJMTE/2019.V9I3.19.27743

Dias, M.; Duzert, Y.; Lopes, R. (2021) Perspectiva Epistêmica do Processo de Negociação. International Journal of Development Research, 11(7), 48803-10. https://doi.org/

Dias, M.; Lopes, R. (2021). A Confiança transformativa em negociações. International Journal of Development Research, 11(6), pp. 48178-82. https://doi.org/

Dias, M.; Lopes, R. (2021). O dilema da confiança aplicado à negociação de escopo em gerenciamentos projetos. International Journal of Development Research, 11(8), pp.

Dias, M.; Lopes, R.; Teles, A. (2020) Nonparametric Analysis on Structured Brazilian Business Negotiations. Global Scientific Journal 8(6), 1511-22. https://doi.org/

Dias, M.; Netto, P.C; Oliveira, F.; Melo, L.; Cavalcanti, S.; Marques, A.; Silveira, F.M., Bastos, E.H.; Pitangueira, A.L;Vaz, H.; Filho, C.C.(2021) Role-Play Simulation on

Dias, M.; Silva, L. (2021) Role-Play Simulation on Basic Sanitation Services Contract Negotiation. Global Scientific Journal, 9(6), 1081-1098.https://doi.org/

Dias, M.; Teles, Andre (2019). Facts and Perspectives on Craft Brewing Industry in Brazil. International Journal of Management, Technology and Engineering, 9(2), 1020-1028. https://doi.org/16.10089/IJMTE.2019.V9I21.18.28020

Dias, M.;Pires,R.;Genial, R.;Santos, P.;Araújo, L.;Moura, F.; Lima, S.Nascimento, F.

Dias, Murillo; Waltz, Flavio; Oliveira, Barbara. Y. (2021) Teaching Materials on Brazilian

Dias,M., (2023c). Teaching Materials on Security Technician Business Negotiation. International Journal Of Educational Research, 6(8), 12-27; https://doi.org.10.5281/zenodo.8367744

Dispute Board Resolution: A Systematic Literature Review. GPH-International

Dispute through Negotiation. GPH-International Journal of Educational Research, 8(04), 01-11. https://doi.org/10.5281/zenodo.15336464

Druckman, D. (1997). Negotiating in the international context. In Peacemaking in international conflict: Methods and techniques (pp. 81-123). United States Institute of Peace Press.

European Modern Studies Journal, 4(5), 181-188.https://doi.org/

Fisher, R. and Ury, W., (1981). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books

Fisher, R., Ury, W., & Patton, B. (1981). Getting to yes: Negotiating agreement without giving in. Penguin Books.

Gasparini, P. P., Vieira, K. B., & Dias, M. (2025). Disney’s Pixar Animation Studios Acquisition Case: Revitalization or Trouble? GPH-International Journal of Social Science and Humanities Research, 8(04), 46-57. https://doi.org/10.5281/zenodo.15365962

Government Acquisition. GSJ (10)9, 1737-45; https:/doi.org/10.11216/gsj.2022.09.77913

Journal of Applied Management Science, 4(9), 1-13, https:// doi.org/10.5281/zenodo.8396627

Journal of Management and Marketing Studies, 3(3), 50-66. https://doi.org/ 10.6084/m9.figshare.12479861

Journal of Marketing Studies, 8(4), 16-26. https://doi.org/

Journal of Social Science and Humanities Research,6(5), https://doi.org/

Land Invasion Negotiation. GSJ, 9(8), 2916-29.https://doi.org/

Lax, D. A., & Sebenius, J. K. (1986). The manager as negotiator: Bargaining for cooperation and competitive gain. Free Press.

Lax, D.A., & Sebenius, J.K. (1986). The Manager as Negotiator: Bargaining for Cooperation and Competitive Gain.

Malhotra, D., & Bazerman, M. H. (2008). Negotiation genius: How to overcome obstacles and achieve brilliant results at the bargaining table and beyond. Bantam Books.

Marques Filho, C. (2022) Case Study on Buyer-Seller Negotiation: Ultrabook

Moura, L. D., & Dias, M. (2025). Family Ties and Business Deals: Resolving a Partnership

Navarro, R. , Dias, M. (2024) Nonmarket Negotiations:Leveraging Performance when Negotiating with Governments, Influencers, Media, NGOs, Communities and other Key Stakeholders.BJMAS,5(2),90-113.DOI: 10.37745/bjmas.2022.0460

Neale MA, Northcraft GB.(1991) Dyadic negotiation. Research on Negotiation in Organizations. 1991; 3:203-230.

Panzarini, C, Dias, M. (2025). Court of Auditors and Legislative Responsibility for Fundamental Rights: Brazilian Case. European Journal of Business and Innovation Research,13(3), 80-97, https://doi.org/10.37745/ejbir.2013/vol13n38097

Pruitt, D.G. (1981). Negotiation Behavior. Academic press.

Raiffa, H., Richardson, J., & Metcalfe, D. (2002). Negotiation analysis: The science and art of collaborative decision making. Harvard University Press

Rubin, K. H., & Brown, I. D. (1975). A life-span look at person perception and its relationship to communicative interaction. Journal of Gerontology, 30(4), 461-468.

Salacuse, J. (2003). The Global Negotiator. New York: Palgrave, Macmillan.

Salacuse, J. (2006). Leading Leaders: how to Manage Smart, Talented, Rich and Powerful People. NY: AMACOM.

Santos, M. and Dias, M. (2024) The Seven Forces That Shape Trust in Virtual Negotiation: A Qualitative Study. Open Journal of Business and Management, 12, 2208-2223. doi:

Sartori, S.; Jantsch, M. Dias, M. Navarro, R. (2020) Negotiating with Indigenous Peoples: Land Area Acquisition for the Fulkaxó Reserve in Brazil. Saudi Journal of Economics and Finance, 4(9), 457-461.https://doi.org/ 10.36348/sjef.2020.v04i09.006

Saunders, M.; Lewis, P.; Thornhill, A. (2009). Research Methods for Business Students. Prentice Hall, 5th edition.

Schatzki, M.; Coffey; W. (1981). Negotiation: The Art of Getting What You Want. Signet

Scheuer, E. M., & Dias, M. (2025). Brazilian Baker Shop: A Case Study on Collaborative

Sebenius, J. K. (2013). Level two negotiations: Helping your colleagues and partners negotiate more effectively. Negotiation Journal, 29(2), 167-184.

SellerNegotiation. GSJ (10)8, 1817-28; https://doi.org/ 10.11216/gsj.2022.08.77291

Shell, G. R. (2006). Bargaining for advantage: Negotiation strategies for reasonable people. Penguin Books.

Smejoff, R., Zornitta, J., & Dias, M. (2025). Brazilian Case on Civil Construction Works Negotiation: Clinic Expansion. GPH-International Journal of Applied Science, 8(04),

Soliva, R., & Dias, M. (2025). When The Rules Change in the Middle of the Game: A

Stake, R. E. (1995). The art of case study research. Sage Publications.

Statistical Analysis. Journal of Xidian University, 14(6), 2417 - 2430. https://doi.org/

Valente, R., and Dias, M. (2023) How To Structure A Retail Pharmacy Business Negotiation. Gph-International Journal Of Business Management, 6 (4), 1-15; https://doi.org/10.5281/zenodo.7817264

Valle, J. M., Trindade, S. P., & Dias, M. (2025). From Distributive to Integrative: A Strategic Negotiation for Supply Chain Optimization in Brazil. GPH-International Journal of Computer Science and Engineering, 8(1), 37-49. https://doi.org/10.5281/zenodo.15317527

Vidaletti, M., Ferreira, L. L., & Dias, M. (2025). M&A in the Energy Sector: A Brazilian

Xidian University, 14(6), 1591 - 1604. https://doi.org/ 10.37896/jxu14.6/192

Yin, R. K. (2004). The case study anthology. Sage.

Zartman, I. W. (1988). Common elements in the analysis of the negotiation process. Negotiation Journal, 4(1), 31-43.

Published
2025-09-15
How to Cite
Fernandes, T., & Dias, M. (2025). Conflict Management in Real Estate Development: Brazilian Case. GPH-International Journal of Social Science and Humanities Research, 8(8), 43-55. https://doi.org/10.5281/zenodo.17120536

Most read articles by the same author(s)