Digital Transformation in Training Management at Vocational Education Institutions – A Case Study of Hanoi College of Industrial Economics

Abstract

In the context of the global digital transformation wave, vocational education and training (VET) institutions are under increasing pressure to modernize management processes and enhance training quality. This study examines the digital transformation process in training management at Hanoi College of Industrial Economics (HIEC) as a typical case in Vietnam’s VET sector. Using a qualitative case study approach, the research is based on the institution’s internal documents, national policy frameworks, and secondary data sources, combined with content analysis to identify achievements, challenges, and future directions. Findings reveal that HIEC has implemented a range of digital solutions - such as the electronic school management software (QMC-EUNI) and an online learning management system LMS - which have significantly improved administrative efficiency, reduced paperwork, and enhanced transparency in training management. However, limitations remain regarding network infrastructure, digital competencies of teaching staff, and limited financial resources. The paper also references lessons learned from international practices and proposes recommendations, including investment in IT infrastructure, capacity building for teachers, development of high-quality digital content, and global collaboration. This study contributes to the limited body of literature on digital transformation in vocational education in Vietnam and provides practical implications for policymakers and institutional leaders to optimize digital integration in training management.