Perpetual Inventory Control and Supply Chain Performance of Cement Companies in Rivers State
Keywords:
Perpetual Inventory, Supply Chain Performance Customer Satisfaction, On-Time Delivery
Abstract
This study investigated the relationship between perpetual inventory and supply chain performance of cement companies in rivers state. The design of the study was cross-sectional survey. Questionnaires was distributed to the mangers, departmental heads and supervisors of these companies. The study embraced census since the study population was little and known. Questionnaire was the major instrument for data collection. Cronbach’s alpha test was used to measure the reliability of the questionnaire with the aid of Statistical Package for Social Sciences. Responses obtain was recorded on a five-point Likert’s scale, varying from “Strongly Agree, Agree, Don’t know, Disagree, Strongly Disagree. The Spearman Ranking Correlation Coefficient with the aid of statistical package for social science was used to test proposed hypotheses. The study concluded that there is association between perpetual inventory on-time delivery and customer’s satisfaction in cement companies in Rivers State.It was recommended that; cement companies should develop contingency plans to effectively manage unexpected disruptions and proactively respond to disruptions, mitigate their impact, and ensure continuity of operations leading to on-time delivery of cement to meet customer satisfaction and preserve supply chain performance.
Downloads
Download data is not yet available.
References
Achevi, D., Juma, D. & Otinga, H.N. (2021). Inventory control techniques and performance of procurement function at Vitiga country referral hospital, Kenya. International Journal of Economics, Commerce and Management, 9(10), 141-159.
Agha, N.C. (2010). “Inventory Management Cost Control in Manufacturing Industries in Nigeria.” The Nigeria Journal of Management Research, 5(2): 173-188.
Akindipe, O. S. (2014). Inventory management: A tool for optimal use of resources and overall efficiency in manufacturing SMEs. Journal of Entrepreneurship and Innovation, 10(44), 93-113.
Akinlabi, B. H. (2017). Inventory Management Practices and Operational Performance of Selected Flour Mills Companies In Nigeria. Retrieved from https://www.babcock.edu.ng. Accessed on 11th January, 2019.
Alexander, F. O., Emelia, D. A. & Ireen A. (2016). Assessing the inventory management practices in a selected company in Ghana. International Journal of Development andSustainability, 5 (3), 105-119.
Appiah, P. (2014). Assessing the effects of inventory control management in mining companies in Ghana. Unpublished undergraduate project work, K.N.U.ST, Ghana.
Atnafu, D., Balda, A. & Liu, S. (2018). The impact of inventory management practices on companies’ competiveness and organizational performance: Empirical evidence from micro and small enterprises in Ethiopia. Cogent Business and Management, 5(1), 15-32.
Biswas, S.K., Karmakers, C.L., Islam, A., Hossain, N. & Ahmed, S. (2017). Analysis of different inventory control techniques: A case study in a retail shop. Journal of Supply Chain Management System, 6(3), 36-45.
Cai, J., Liu, X., Xiao, Z. & Liu, J. (2009). Improving supply chain performance management a systematic approach to analyzing iterative KPI accomplishment. Decision Support Systems, 46(12), 512-521.
Cao, W. & Zhu, H. (2011). Supply chain integration based on core manufacturing enterprises. International Federation for information Processing, 2(9), 1-20.
CFI Team (2020). Perpetual inventory system. Retrieved online at http://www.anceinstitute.com 30-07-2022.
Coyle, J.J., Langley, C. J., Novack, R. A. & Gibson, B. (2016). Supply Chain Management;a Logistics Perspective. United States of America, Cengage Learning.
Deloitte (2014). So Nigeria is the largest economy in Africa. Now what? Why Nigeria CEO have to rethink their strategies. Retrieved online at http://ww.deloitetouch.com 15-7-22.
Ebang, F. & Udo, E. (2009). Industrial development and competitiveness in Nigeria: Patterns and policies. Journal of Economics, 10(4), 47-57.
Espositor, E. & Passaro, R. (1997). Material requirement planning and the supply chain at Alenia aircraft. European Journal of Purchasing and Supply Management, 3(1), 43-51.
Eckert, S.G. (2007). Inventory management and its effects on customer satisfaction. Journal of Business and Public Policy, (1), 1-2.
Felea, M. & Albastroiu, I.N. (2013). Defining the concept of supply chain management and its relevance to Romanian academics and practitioners. Amfiteatru Economics, 15(33), 74-88
Fosu, B.A. (2016). “The Relationship between Inventory Management and Productivity in Ghanaian Manufacturing Industries.” International Journal of Innovative Research and Development// ISSN. 2278–0211. 5(7).
George, J. & Pillai, V.M. (2019). A study of factors affecting supply chain performance. Journal of Physics, 13(5), 1-8.
Gupta, C. (2022). What is Customer Satisfaction? Importance & Examples 2022. Retrieved from: https://www.zendesk.com/blog/3-steps-achieving-customer-satisfaction- loyalty/.
Habib, M. (2010). Supply chain management: Theory and its future perspectives. International Journal of Business Management and Social Sciences, 1(1), 79-87.
Hausman, W., Harison, T.P., Lee, H.L. & Neale, J.J. (2004). Supply chain performance metrics. Retrieved online at http://ww.researchgate.net 01-06-2022
Heckmann, P., Shorten, D. and Engel, H. (2003). Supply Chain Management at 21. TheHard Road to Adulthood. USA: Booz Allen Hamilton Inc. Retrieved May 27, 2013, from http://www.boozallen.com/media/file/supply-chain-management-at-21.pdf
Joseph, L. (2014). Inventory management techniques and their importance. Journal of Economics and Economic Education Research, 1691), 98-106.
Kafyatfa, G. (2016). Investigating the effectiveness of inventory control techniques in Uganda public institutions. Diploma in supply chain management dissertation, Namilyango College of business, Mbalala Uganda
Kamau, L. W., & Kagiri, A. W. (2015). Influence of inventory management practices on organizational competitiveness: A case of Safaricom Kenya Ltd. International Academic Journal of Procurement and Supply Chain Management, 1 (5), 72-98.
Koumanakos, D.P. (2008). The effect of inventory management on firm performance. International Journal of Productivity and Performance Management, 57(21), 355-369.
Kiswili, N.E. & Ismail, S.N. (2016). Role of sustainable procurement practices on supply chain performance of manufacturing sector in Kenya: A case study of East African Portland Cement Company. European Journal of Logistics, Purchasing and Supply Chain Management, 4(3), 1-31.
Lambert, D. (2008). Supply Chain Management. Processes, Partnerships, Performance. USA: The Hartley Press Inc.
Larrson, S.E. Inventory System and Control Handbook, London: McGraw-Hill, 1995.
Lee. H, and Whang, S (2001). “E-Business and Supply Chain Integration.” StanfordGlobal Supply Chain Management Forum, Stanford University Report. SGSCMF-W2 2001, Stanford, CA, November 2001.
Letinkaya, S. & Lee, C.Y. (2000). “Stock Replenishment and Shipment Scheduling for Vendor.” Management Inventory System; Management Science, 46(2):26-32.
Leonczuk, D. (2016). Categories of supply chain performance indicators: An overview of approaches. Business, Management and Education, 14(1), 103-115.
Mbugi, I.O. & Lutego, D. (2022). Effect of inventory control management system on organization’s performance in Tanzania manufacturing industry: A case study of food and beverage manufacturing company in Mwanza city. International Journal of Engineering, Business and Management, 6(2), 56-65.
Mochama, V.R. & Muturi, W. (2019). Effect of inventory management practices on supply chain performance in industries in Kenya, survey of selected soft drinks manufacturing companies in Western Kenya. International Journal of Core Engineering and Management, 6(2), 32-45.
Mohr, A. (2019). The advantages of the perpetual inventory system. Retrieved online at http://www.usiness.chron.com 31-07-2022.
Mwangi, L. (2016). The effect of inventory management on firm profitability and operating cash Flows of Kenya Breweries Limited, beer distribution companies in Nairobi County. Doctoral dissertation, School of Business, University of Nairobi.
Nwafor, C.A., Idoko, N.A., Agbo, J.C. & Ogbene, N.E. (2020). Design and optimization of an inventory management system for central stores. International Journal Interdisciplinary Innovative Research and Development, 5(1), 119-124.
Ogbo, A.I., Onekanma, I.V. & Wilfred, I.U. (2014). The impact of effective inventory control management on organizational performance: A study of 7up bottling company Nile mile Enugu Nigeria. Mediterranean Journal of Social Sciences, 5(10), 109-117.
Ogbo, Ann. I, Onekanma, Ifeyinwa Victoria, & Wilfred I., Ukpere. (2014). The Impact of Effective Inventory Control Management on Organizational Performance: A Study of 7up Bottling Company Nile Mile Enugu, Nigeria.” Mediterranean Journal of Social Sciences 5, 5-7.
Otto, A. & Kotzab, H. (2003). Does supply chain management really pay six perspective to measure the performance of managing a supply chain. European Journal of Operational Research, 306-320.
Pardoe, D. & Stone, A. (2007). An autonomous agent for supply chain management. In G.
Adomavicius and A. Gupta, Handbooks in Information Systems Series, Elsevier, Business Computing.
Prempeh, K.B. (2016). “The impact of efficient inventory management on profitability: evidence from selected manufacturing companies in Ghana.” International Journal of Finance and Accounting. 5 (1), pp. 22-26.
Poi, E.L. & Ogonu, C. G. (2019). Inventory control and customer satisfaction of petroleum marketing companies in Rivers State. RSU Journal of Strategic and Internet Business, 4 (1), 427437.
Poi, E.L. (2018). Inventory planning and agricultural productivity in Rivers State. RSU Journal of Strategic and Internet Business, 3(2), 280-294.
Priniokakis, G. & Argyropoulos, P. (2018). Inventory management concepts and techniques. Aegean International Textile and Advanced Engineering Conference AITAE, 2018
Raphella, A., Nathan, G. & Chitra, G. 92014). Inventory management: A case study. International Journal of Emerging Research in Management and Technology, 3(3). 94-102
Ravinder, H. & Misra, R.B. (2014). ABC analysis for inventory management: Bridging the gap between research and classroom. American Journal of Business Education, 7(3), 257-264
Signh, R., Sohani, N. & Marmat, H. (2013). Supply chain integration and performance: A literature review. Journal of Supply Chain Management Systems, 2(1), 15-23.
Sillanpaa, I. (2011). Supply chain performance measurement in the manufacturing industry: A single case study research to develop a supply chain performance measurement framework. Retrieved online at http://ww.researchgate.net 15-07-2022
Sitienei, E. & Memba, F. (2015). The effect of inventory management on profitability of cement manufacturing companies in Kenya: A case study of listed cement manufacturing companies in Kenya.” International journal of management and commerce innovations. 3 (2), pp. 111-119.
Sola, O.O., Obamuyi, T.M., Adekunjo, F.O. & Ogunleye, E.O. (2013). Manufacturing performance in Nigeria: Implication for sustainable development. Asian Economic and Financial Review, 3(9), 1195-1213.
Sporta, F.O. (2018). Effect of inventory control techniques on organization’s performance at Kenya material supplies agencies. The International Journal of Business and Management, 6(3), 62-71.
Tempelmeier, H. (2011). Inventory management in supply networks 3rd Edition. Norderstedt (Books on Demand).
Tom J. V, Akhilesh J. & Sijo M. (2013). Analysis of inventory control techniques; a comparative study. International Journal of Scientific and Research Publications, 3 (3), 789-887.
Tungo E. M. (2014) The Influence Of Inventory Management Practices On Organizational Financial Performance: Case Study: National Microfinance Bank Headquarters Dar Es Salaam, Mzumbe University.
Vasiliu, C. (2008). Warehousing activity which contribute to supply chain performance. Amfiteatru Economics, 10(24), 94-108
Verma, P. (2010). Inventory management of selected shipyard companies in India, Ph.D thesis, Saurashtra University
Vijay, S. (2010). Inventory optimization. Accessed from https://www.google.com.ng/ar on29th September, 2018.
Wild, T. (2002). Best practice in inventory management. Oxford, Great Britain: Published by Elsevier Science Limited.
Wisner, T., Tan, K.C., & Leong, G. K. (2011). Principles of supply chain management.A balanced approach. USA: Printed in the United States of America.
Wangari, K.L. & Kagiri, A.W. (2015). Influence of inventory management practices on organizational competitiveness: A case of Safaricom Kenya ltd. International Academic Journal of Procurement and Supply Chain Management, 1(5), 72-98
Yusuf, A. M. (2003). Inventory and Economic Order Quantity in National Electric PowerAuthority (NEPA). Nigeria, St Clements University Press.
Agha, N.C. (2010). “Inventory Management Cost Control in Manufacturing Industries in Nigeria.” The Nigeria Journal of Management Research, 5(2): 173-188.
Akindipe, O. S. (2014). Inventory management: A tool for optimal use of resources and overall efficiency in manufacturing SMEs. Journal of Entrepreneurship and Innovation, 10(44), 93-113.
Akinlabi, B. H. (2017). Inventory Management Practices and Operational Performance of Selected Flour Mills Companies In Nigeria. Retrieved from https://www.babcock.edu.ng. Accessed on 11th January, 2019.
Alexander, F. O., Emelia, D. A. & Ireen A. (2016). Assessing the inventory management practices in a selected company in Ghana. International Journal of Development andSustainability, 5 (3), 105-119.
Appiah, P. (2014). Assessing the effects of inventory control management in mining companies in Ghana. Unpublished undergraduate project work, K.N.U.ST, Ghana.
Atnafu, D., Balda, A. & Liu, S. (2018). The impact of inventory management practices on companies’ competiveness and organizational performance: Empirical evidence from micro and small enterprises in Ethiopia. Cogent Business and Management, 5(1), 15-32.
Biswas, S.K., Karmakers, C.L., Islam, A., Hossain, N. & Ahmed, S. (2017). Analysis of different inventory control techniques: A case study in a retail shop. Journal of Supply Chain Management System, 6(3), 36-45.
Cai, J., Liu, X., Xiao, Z. & Liu, J. (2009). Improving supply chain performance management a systematic approach to analyzing iterative KPI accomplishment. Decision Support Systems, 46(12), 512-521.
Cao, W. & Zhu, H. (2011). Supply chain integration based on core manufacturing enterprises. International Federation for information Processing, 2(9), 1-20.
CFI Team (2020). Perpetual inventory system. Retrieved online at http://www.anceinstitute.com 30-07-2022.
Coyle, J.J., Langley, C. J., Novack, R. A. & Gibson, B. (2016). Supply Chain Management;a Logistics Perspective. United States of America, Cengage Learning.
Deloitte (2014). So Nigeria is the largest economy in Africa. Now what? Why Nigeria CEO have to rethink their strategies. Retrieved online at http://ww.deloitetouch.com 15-7-22.
Ebang, F. & Udo, E. (2009). Industrial development and competitiveness in Nigeria: Patterns and policies. Journal of Economics, 10(4), 47-57.
Espositor, E. & Passaro, R. (1997). Material requirement planning and the supply chain at Alenia aircraft. European Journal of Purchasing and Supply Management, 3(1), 43-51.
Eckert, S.G. (2007). Inventory management and its effects on customer satisfaction. Journal of Business and Public Policy, (1), 1-2.
Felea, M. & Albastroiu, I.N. (2013). Defining the concept of supply chain management and its relevance to Romanian academics and practitioners. Amfiteatru Economics, 15(33), 74-88
Fosu, B.A. (2016). “The Relationship between Inventory Management and Productivity in Ghanaian Manufacturing Industries.” International Journal of Innovative Research and Development// ISSN. 2278–0211. 5(7).
George, J. & Pillai, V.M. (2019). A study of factors affecting supply chain performance. Journal of Physics, 13(5), 1-8.
Gupta, C. (2022). What is Customer Satisfaction? Importance & Examples 2022. Retrieved from: https://www.zendesk.com/blog/3-steps-achieving-customer-satisfaction- loyalty/.
Habib, M. (2010). Supply chain management: Theory and its future perspectives. International Journal of Business Management and Social Sciences, 1(1), 79-87.
Hausman, W., Harison, T.P., Lee, H.L. & Neale, J.J. (2004). Supply chain performance metrics. Retrieved online at http://ww.researchgate.net 01-06-2022
Heckmann, P., Shorten, D. and Engel, H. (2003). Supply Chain Management at 21. TheHard Road to Adulthood. USA: Booz Allen Hamilton Inc. Retrieved May 27, 2013, from http://www.boozallen.com/media/file/supply-chain-management-at-21.pdf
Joseph, L. (2014). Inventory management techniques and their importance. Journal of Economics and Economic Education Research, 1691), 98-106.
Kafyatfa, G. (2016). Investigating the effectiveness of inventory control techniques in Uganda public institutions. Diploma in supply chain management dissertation, Namilyango College of business, Mbalala Uganda
Kamau, L. W., & Kagiri, A. W. (2015). Influence of inventory management practices on organizational competitiveness: A case of Safaricom Kenya Ltd. International Academic Journal of Procurement and Supply Chain Management, 1 (5), 72-98.
Koumanakos, D.P. (2008). The effect of inventory management on firm performance. International Journal of Productivity and Performance Management, 57(21), 355-369.
Kiswili, N.E. & Ismail, S.N. (2016). Role of sustainable procurement practices on supply chain performance of manufacturing sector in Kenya: A case study of East African Portland Cement Company. European Journal of Logistics, Purchasing and Supply Chain Management, 4(3), 1-31.
Lambert, D. (2008). Supply Chain Management. Processes, Partnerships, Performance. USA: The Hartley Press Inc.
Larrson, S.E. Inventory System and Control Handbook, London: McGraw-Hill, 1995.
Lee. H, and Whang, S (2001). “E-Business and Supply Chain Integration.” StanfordGlobal Supply Chain Management Forum, Stanford University Report. SGSCMF-W2 2001, Stanford, CA, November 2001.
Letinkaya, S. & Lee, C.Y. (2000). “Stock Replenishment and Shipment Scheduling for Vendor.” Management Inventory System; Management Science, 46(2):26-32.
Leonczuk, D. (2016). Categories of supply chain performance indicators: An overview of approaches. Business, Management and Education, 14(1), 103-115.
Mbugi, I.O. & Lutego, D. (2022). Effect of inventory control management system on organization’s performance in Tanzania manufacturing industry: A case study of food and beverage manufacturing company in Mwanza city. International Journal of Engineering, Business and Management, 6(2), 56-65.
Mochama, V.R. & Muturi, W. (2019). Effect of inventory management practices on supply chain performance in industries in Kenya, survey of selected soft drinks manufacturing companies in Western Kenya. International Journal of Core Engineering and Management, 6(2), 32-45.
Mohr, A. (2019). The advantages of the perpetual inventory system. Retrieved online at http://www.usiness.chron.com 31-07-2022.
Mwangi, L. (2016). The effect of inventory management on firm profitability and operating cash Flows of Kenya Breweries Limited, beer distribution companies in Nairobi County. Doctoral dissertation, School of Business, University of Nairobi.
Nwafor, C.A., Idoko, N.A., Agbo, J.C. & Ogbene, N.E. (2020). Design and optimization of an inventory management system for central stores. International Journal Interdisciplinary Innovative Research and Development, 5(1), 119-124.
Ogbo, A.I., Onekanma, I.V. & Wilfred, I.U. (2014). The impact of effective inventory control management on organizational performance: A study of 7up bottling company Nile mile Enugu Nigeria. Mediterranean Journal of Social Sciences, 5(10), 109-117.
Ogbo, Ann. I, Onekanma, Ifeyinwa Victoria, & Wilfred I., Ukpere. (2014). The Impact of Effective Inventory Control Management on Organizational Performance: A Study of 7up Bottling Company Nile Mile Enugu, Nigeria.” Mediterranean Journal of Social Sciences 5, 5-7.
Otto, A. & Kotzab, H. (2003). Does supply chain management really pay six perspective to measure the performance of managing a supply chain. European Journal of Operational Research, 306-320.
Pardoe, D. & Stone, A. (2007). An autonomous agent for supply chain management. In G.
Adomavicius and A. Gupta, Handbooks in Information Systems Series, Elsevier, Business Computing.
Prempeh, K.B. (2016). “The impact of efficient inventory management on profitability: evidence from selected manufacturing companies in Ghana.” International Journal of Finance and Accounting. 5 (1), pp. 22-26.
Poi, E.L. & Ogonu, C. G. (2019). Inventory control and customer satisfaction of petroleum marketing companies in Rivers State. RSU Journal of Strategic and Internet Business, 4 (1), 427437.
Poi, E.L. (2018). Inventory planning and agricultural productivity in Rivers State. RSU Journal of Strategic and Internet Business, 3(2), 280-294.
Priniokakis, G. & Argyropoulos, P. (2018). Inventory management concepts and techniques. Aegean International Textile and Advanced Engineering Conference AITAE, 2018
Raphella, A., Nathan, G. & Chitra, G. 92014). Inventory management: A case study. International Journal of Emerging Research in Management and Technology, 3(3). 94-102
Ravinder, H. & Misra, R.B. (2014). ABC analysis for inventory management: Bridging the gap between research and classroom. American Journal of Business Education, 7(3), 257-264
Signh, R., Sohani, N. & Marmat, H. (2013). Supply chain integration and performance: A literature review. Journal of Supply Chain Management Systems, 2(1), 15-23.
Sillanpaa, I. (2011). Supply chain performance measurement in the manufacturing industry: A single case study research to develop a supply chain performance measurement framework. Retrieved online at http://ww.researchgate.net 15-07-2022
Sitienei, E. & Memba, F. (2015). The effect of inventory management on profitability of cement manufacturing companies in Kenya: A case study of listed cement manufacturing companies in Kenya.” International journal of management and commerce innovations. 3 (2), pp. 111-119.
Sola, O.O., Obamuyi, T.M., Adekunjo, F.O. & Ogunleye, E.O. (2013). Manufacturing performance in Nigeria: Implication for sustainable development. Asian Economic and Financial Review, 3(9), 1195-1213.
Sporta, F.O. (2018). Effect of inventory control techniques on organization’s performance at Kenya material supplies agencies. The International Journal of Business and Management, 6(3), 62-71.
Tempelmeier, H. (2011). Inventory management in supply networks 3rd Edition. Norderstedt (Books on Demand).
Tom J. V, Akhilesh J. & Sijo M. (2013). Analysis of inventory control techniques; a comparative study. International Journal of Scientific and Research Publications, 3 (3), 789-887.
Tungo E. M. (2014) The Influence Of Inventory Management Practices On Organizational Financial Performance: Case Study: National Microfinance Bank Headquarters Dar Es Salaam, Mzumbe University.
Vasiliu, C. (2008). Warehousing activity which contribute to supply chain performance. Amfiteatru Economics, 10(24), 94-108
Verma, P. (2010). Inventory management of selected shipyard companies in India, Ph.D thesis, Saurashtra University
Vijay, S. (2010). Inventory optimization. Accessed from https://www.google.com.ng/ar on29th September, 2018.
Wild, T. (2002). Best practice in inventory management. Oxford, Great Britain: Published by Elsevier Science Limited.
Wisner, T., Tan, K.C., & Leong, G. K. (2011). Principles of supply chain management.A balanced approach. USA: Printed in the United States of America.
Wangari, K.L. & Kagiri, A.W. (2015). Influence of inventory management practices on organizational competitiveness: A case of Safaricom Kenya ltd. International Academic Journal of Procurement and Supply Chain Management, 1(5), 72-98
Yusuf, A. M. (2003). Inventory and Economic Order Quantity in National Electric PowerAuthority (NEPA). Nigeria, St Clements University Press.
Published
2024-11-20
How to Cite
Jekey, L., & Bazia, J. N. S. (2024). Perpetual Inventory Control and Supply Chain Performance of Cement Companies in Rivers State. GPH-International Journal of Educational Research, 7(10), 01-21. https://doi.org/10.5281/zenodo.14190616
Section
Articles
Copyright (c) 2024 GPH-International Journal of Educational Research
Author(s) and co-author(s) jointly and severally represent and warrant that the Article is original with the author(s) and does not infringe any copyright or violate any other right of any third parties, and that the Article has not been published elsewhere. Author(s) agree to the terms that the Global Publication House will have the full right to remove the published article on any misconduct found in the published article.
